Terms & Conditions

These terms and conditions will apply to all transactions placed online with Sarah Burns Patterns. The terms will not affect your statutory rights.  By using the site you are agreeing to the terms and conditions.

PLACING AN ORDER

We are pleased to accept online order transactions via our secure server.  All credit/debit card transactions are subject to validation checks and are authorized by the card issuer.  If the issuer of your card refuses to authorize payment to us, we will not be liable for any delay and/or non-delivery of your order. No binding contract will exist between us until we have accepted the order.  All goods are sold subject to availability and maybe placed on back order. If for any reason we are unable to fulfil any part of the order, we will refund your card as soon as practical and in any case within 21 days.

PRODUCT PRICING & CONTENT

Every effort is made to ensure images and colours shown on the site match as closely as possible to those of the actual products and due to technical limitations, some colours may vary. All prices are show in pounds sterling. The final price quoted on the payment page is the price on the goods including delivery to the stated destination.   Prices, product descriptions and specifications are checked to the best of our ability to makes sure that they are accurate at the time of going online. Data entry errors or other technical issues may result in errors. In such cases it is not required to honour incorrect pricing. Prices and availability of products are subject to change without notice. The advertised delivery charge will be added to your order.

CANCELLATION

You may cancel a contract to purchase a product or products from us at anytime within 14 working days after the day you received the order. In order to cancel a contract in this way, you must give us written notice of cancellation. Please contact us All goods must be returned to us within 14 days. Items received later than this will only be accepted for return at our discretion and if accepted will be refunded as a credit note only.

CANCELLATION OF BESPOKE ORDERS

In accordance to the Distance Selling and Online Trading Regulations Sarah Burns Patterns products which have been made to the customer specifications are exempt from standard cancellation rights. Cancellations are offered subject to the discretion of Sarah Burns Patterns. Please contact us

RESPONSIBILITY

Sarah Burns Patterns cannot be held responsible for any disruptions to our services that are beyond our reasonable control. We will everything in our power to correct any disruption to our service.

LAW & TERRITORY

These Terms & Conditions and your use of our website are governed by English law and you agree to submit to the non-exclusive jurisdiction of the English court.  This does not affect your non-excludable statutory rights. This website and our terms and conditions have been designed for use within the United Kingdom and under UK law.  Whilst we are happy to consider requests for products and enquiries from outside the United Kingdom, we give no warranty, express or implied that the use of this website or the placing of any order through this website from outside the UK complies with any applicable non-UK laws or regulations. Accordingly, any products or promotions not permitted under your local law are not offered to you.